Refunds and the Chacho guarantee
Last updated: October 2026
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More Good Years: The Chihuahua Care Kit ($19): the Chacho guarantee.
Try it for 30 days. If it doesn't help you build the routine, email hi@chachothechug.com within 30 days of purchase and you'll get your $19 back. You don't need to explain. No hard feelings. He'll pout, briefly.
How to ask.
Email hi@chachothechug.com from the address you used to buy, with "Refund" in the subject. Refunds go back to your original payment method through Stripe within 5 to 10 business days.
Amazon purchases.
Products you buy through our Amazon links are sold by Amazon or its sellers, so returns go through Amazon.
Brand partnerships.
Paid partnerships and UGC are covered by the agreement we sign with each brand.
Questions? Email hi@chachothechug.com.
Plain-language policy. Not legal advice.
Chacho the Chug